In the wake of the 2008 financial crisis, with data on its 60 million customers sitting in business unit silos, JPMorgan Chase hired Adam to solve how to collect data from across all Chase consumer businesses to facilitate better marketing, risk, anti-fraud, customer experience, and operations decisions using big-data tools and approaches.
To run this program, the Customer Data Initiative, Adam inherited a team of six analysts, and ultimately grew it to 48 analysts, statisticians, project managers, and data architects while overseeing 50 IT support staff implementing company projects. This team created and implemented data sets driving impact of more than $150 million/year in recurring pre-tax income, as well as improved customer satisfaction, stronger compliance, better strategic decisions, and greater analytic efficiency:
While at JPMorgan Chase, Adam served as a member of the company’s global Senior Leader Group; co-led the pilot of what ultimately became JPM Intelligent Solutions; and launched and ran the Consumer Analytics Leadership Council, convening ten executives in charge of all analytics teams across Chase consumer businesses, representing another 300+ analysts.
Adam was brought into global hedge fund Point72 to build the industry’s preeminent data acquisition team. Both personally and through the team he assembled, Adam negotiated multi-year deals for a wide range of data types, from commercially available to alternative data to truly proprietary new sources. He served all sectors of the fundamental long/short business: consumer, tech, telecom, industrial, energy, health care, and financial services, as well as macro teams. He drove data strategy for the global firm, including expansion into Europe and Asia, collaborations with Point72 Ventures, and complex multi-team data source assessments.
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